Windows 10 April 2018 Update’s latest flaw is the mystery of the disappearing desktop
It sort of feels that the Windows 10 April 2018 Update is beginning to really feel paying homage to the Anniversary Update – in different phrases, a
It sort of feels that the Windows 10 April 2018 Update is beginning to really feel paying homage to the Anniversary Update – in different phrases, a whole lot of issues appear to be cropping up with the improve, and the most recent gremlin is a disappearing
Sure, that’s a beautiful being worried sounding one, however in keeping with threads on Microsoft’s ‘solutions’ strengthen discussion board and Reddit, along side feedback somewhere else on-line, some Windows 10 customers are discovering that their desktop has actually vanished after putting in the replace.
After rebooting and letting the April 2018 Replace configure itself, affected customers are left going through an absolutely clean desktop, with all their icons having long past walkies, and an ominous sounding error message displayed:
C:WINDOWSsystem32configsystemprofileDesktop is unavailable
The reason for the problem is the place issues get just a little sticky. As The Register studies, a pc restore store (in the United States) is pointing the finger at Avast’s antivirus tool.
Even supposing even that supply admits this isn’t showed, and that now not everybody experiencing the issue is operating Avast – a truth additionally subsidized up through some affected customers on Microsoft’s strengthen discussion board, who don’t use that individual antivirus program.
However similarly, the restore store workforce posting on Reddit declare that 99% of the customers who’ve reported this factor have showed they’re operating Avast Antivirus, and the store suspects contemporary replace to Avast brought about this drawback (which first popped up per week in the past).
All this needs to be balanced in opposition to the truth that Avast has come ahead with a commentary, telling The Check in that: “We now have examined this and could not establish any issues affecting Avast Antivirus shopper customers in particular. On-line person feedback display that many are sadly experiencing issues updating to Home windows 10 ‘1803’.
“We can’t rule out small choice of Avast customers could also be having difficulties updating, too, however we do not see any indications that that is brought about through Avast.”
Investigating the issue
So where does that leave us? Obviously enough, Avast’s assertion seems pretty concrete, but then again, it’s possible the firm has missed something. Microsoft, too, is investigating the problem, so hopefully we’ll hear something from the software giant,
defining exactly what the issue is, before long.
If you’re concerned about this, for the time being, you could always delay the April 2018 Update (Microsoft allows you to pause updates for up to 35 days on Windows 10 Home), although this isn’t an ideal solution in that you’re missing out on all the goodies delivered in the upgrade.
The other suggestion is to uninstall Avast before you fire up the April 2018 Update, as a precaution to help ensure that nothing is likely to conflict in any way, or cause this problem to potentially manifest itself (although a seemingly small number of folks running other antivirus products have experienced it, as noted).
If you’ve already upgraded, and are running Avast but haven’t seen any adverse effects, there’s no need to worry.
Although if you have been hit by this problem, a number of potential solutions are discussed in both the Reddit thread and on Microsoft’s help forum, although not having used them, we can’t vouch for their accuracy (and as ever, mileage may vary from system to system anyway).
Meanwhile, as mentioned, hopefully we’ll hear something official from Microsoft soon, as one thing is clear enough: this issue is affecting a number of people, and it’s a nasty one.
This matter aside, if you’ve hit any kind of bugbear with the Windows 10 April 2018 Update, then check out our extensive troubleshooting guide to solving common problems here.
Disclaimer: The information contained in this article is based on a sub-Reddit discussion thread. Windows Latest makes no claims, guarantees about the accuracy or completeness, contained in this article or linked pages (websites).